Human Resource Policy

We at the human resource department look forward for the smooth and proper functioning of the company and strive for the overall satisfaction of the employees of AIDE TECHNO SOLUTION. Our Human Resource department takes care of everything so that all the concerns and needs can be heard to and implemented. We believe in taking decisions and follows the recruitment policies as per the company requirements.

We look forward for:

• Communication skill to enhance every transaction, contact and relationship.
• Customer service skills.
• Telesales skills.

With the current vacancies in the company we are recruiting:

• Agents
• Senior Agents
• Asst. Team Leaders.
• Team leaders .
• Quality Analyst.
• Quality supervisor.
• Systems Executive.

Qualifications:

• Agents: Minimum qualification should be 10+2 with excellent communications skills in English.
• Senior Agents: Minimum qualification should be 10+2 along with experience of one year and more in an International call center Should be currently working as a senior agent.
• Asst. Team Leaders: Minimum qualification should be 10+2. Should have worked in an international call center for at least two years and as an agent and also should be an Asst. Team Leader in the previous company.
• Team Leaders :Should be a Graduate along with two years of experience in an international call center. Should have prior experience of one year as a team leader in the previous company.
• Quality Analysts: Minimum qualification should be 10+2 along with two years experience in an international call center as an agent. Should have prior experience as a Quality Analyst in the previous company.
• Quality Supervisors: Should be a graduate along with two years experience in an International call center as an agent. Should have prior experience as a Quality Supervisor for eighteen months in the previous company.