Services Provided By Aide Techno Solutions

Inbound Call Center Services

We can provide in-depth 24x7 customer care service. We can also dispatch service and technical support personnel according to your escalation protocol. According to your need your databases can be maintained and accessed locally or across the web.

Outbound Call Center Services

We undertake general direct marketing both B2B & B2C, where our calling executives solicit prospective customers to sell products or services. We combine capability and expertise in order to provide you with the right solution, taking into full consideration industry, proposition, timing and target market. Our Call Center is engaged in the full process of project planning and set up to ensure a full understanding of your requirement giving you the full benefit of our experience.

We have a very focused list of service offerings primarily specializing in outbound solutions, including:

• Lead Generation
• Appointment Setting - Product/Service Promotion
• E-mail Follow Up
• Customer Loyalty - Customer Care Programmers
• Market Research - Subscription Renewal/Sales
• Event / Seminar Booking - Data Management Initiatives

Financial Accounting

The range of Bookkeeping and Tax Return Preparation services that we offer include:

• Accounts & Bookkeeping
• Accounts Receivable
• Accounts Payable
• Banks, Credit Cards and other Reconciliation
• Fixed Assets & Depreciation Accounting
• Inventory Accounting
• Payroll Accounting
• Cash Flow, Budgeting and any other MIS reports.
• Financial Statements, Reports and Analysis.
• Transaction Processing i.e. Data entry and data processing services
• Individual Tax Returns Preparation - 1040
• Business Tax Returns Preparation - 1041, 1065, 1120, 1120s.

Order Tracking and Customer Services

Whatever marketing mix you use, from Infomercials to TV, Radio or print media, we can help you make the most of your advertising budget. Through the use of precise advertising response tracking, we will help you maximize your sales and streamline your operation. Complete catalog order taking, literature fulfillment, inventory control, and credit card transaction processing services are supported. Order tracking, multiple payment, shipping, and tax rates are easily integrated as well as "up-sell and cross-sell" of products and services.

Survey and Customer Contact

Our call center agents can provide you with valuable marketing and other business intelligence. We can help you take the pulse of current and former customers so you can better focus your objectives or simply build goodwill.

Event Registration

We can support special events or manage your ongoing class and seminar registration needs. Confirmation calls, letters, and registration packet fulfillment can all be arranged by our staff according to your needs.

Image to Data Processing

We have skilled manpower to convert your valuable information from standard image file to readable & editable text. Depending upon your need we can convert the image in TEXT, RTF, DOC, PDF, XLS format.